Employee satisfaction and commitment to their place of work has significantly increased despite the economic downturn, a study has said. The ‘2011 Workplace Employment Relations Study’ has explored the state of workplace relations and covers issues such as the relationship between employer and employee, work life balance, equality and diversity, training, pay and working hours. The report shows the progress made since the last time the study was run in 2004.
The fieldwork for WERS took place between March 2011 and June 2012. It involved interviews with almost 2,700 managers and 1,000 worker representatives, and surveyed more than 21,000 employees.
The report’s findings include:
Job satisfaction levels increased. 20% of employees in 2011 were satisfied or very satisfied with all aspects of their job measured, compared to 16% in 2004.
Since 2004 employees’ levels of commitment to the organisation in which they work increased. The largest rise was in the percentage of employees who said they shared the values of their organisation, up from 55% in 2004 to 65% in 2011.
Managers are communicating more with employees. Managers are now more likely to hold team briefings to keep staff informed about changes at work (up from 60% to 66%) and they are more likely to provide employees with more information on workplace finances (up from 55% to 61%).
The proportion of employees with high levels of autonomy increased between 2004 and 2011. The most common areas of discretion are how employees do their job (52%) and the order in which they carry out tasks (51%).
The percentage of high training workplaces (where at least 80% of experienced employees had some off-the-job training) rose from 35% to 41%.